Customer information and, in some instances, end user information is collected and used for the purpose of processing your order and/or providing you our services. This information is kept confidential and is not shared. If you’re an end user of a merchant brand, please refer to the specific brand for their privacy policy and terms of service.

By accessing or using our website and/or any of our services, you agree and expressly consent to our collection, use, and disclosure of the information that you provide as described in this Privacy Policy. This Privacy Policy is incorporated by reference into the Radiance Labs Terms of Service available at http://www.radiancelabs.com/terms/ and is subject to the provisions of the Terms of Service.

PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you provide us information voluntarily, such as for email updates or job applications, we may collect the personal information you give us such as: your name, phone number, billing and payment information, profile/account information, Log Data (defined below), address and email address.

You may decide which personal information, if any, you would like to share with us, but some functions of the website and/or services may not be available to you without providing us certain necessary information. By deciding to provide the Information you agree to our methods of collections and use, as well as other terms and provisions of this Privacy Policy.

General Use

When you browse our website and/or use our services, we also automatically receive your computer’s (or other device’s) internet protocol (IP) address in order to provide us with information that helps us learn about your browser, operating system, and use of our website and/or services (i.e., pages visited, features used, links clicked, and other statistical information) (collectively, “Log Data”).

Marketing Use

With your permission, we may send you emails or messages on Messaging platforms like SMS, FB Messenger etc. about our website, new products, and other updates and/or promotions offered by third party merchants and brands.

Feedback

To the extent you choose to provide any personal information with the feedback, suggestions, recommendations and/or comments with respect to our website and/or services, we will collect such information.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@radiancelabs.com, or mailing us at: Radiance Labs 1670 S. Amphlett Blvd, Suite 214-27, San Mateo, CA 94402, United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Duda

Our website is hosted on Duda. Please reference Duda’s privacy policy: https://www.duda.co/legal/privacy

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

As applicable, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your personal information) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the security of any information you transmit to us or store on our website and/or services and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Account you might have with us has been compromised), you must immediately notify us of the problem by contacting us

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. We use default cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser (ex: Google Chrome – https://support.google.com/chrome/answer/95647) for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Radiance Labs, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

​SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to become our user. Our website and services are not directed and not intended to be used by children under the age of 13. If you are aware that we have collected personal information from a child under age 13, please let us know by contacting us at support@radiancelabs.com and we will delete that information.

SECTION 8 – CALIFORNIA PRIVACY RIGHTS

California residents may request and obtain from us, once a year, free of charge, a list of third parties, if any, to which we disclosed their personal information for direct marketing purpose during the preceding calendar year and the categories of personal information shared with those third parties. If you are a California resident and wish to obtain that information, please submit your request by sending us an email at support@radiancelabs.com with “California Privacy Rights” in the subject line.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. By continuing to access and use our website and/or services after an update, you agree to the terms and conditions of any modifications to this Privacy Policy.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@radiancelabs.com or by mail at Radiance Labs

[Re: Privacy Compliance Officer]

[1670 S. Amphlett Blvd, Suite 214-27, San Mateo, CA 94402, United States]