A Holistic Experience across all your Customer Touchpoints
Seamlessly introduce the concierge into the customer journey across all engagement channels
Multiple Form Factors
Make the concierge accessible through the search box, a traditional chat icon, or a widget embedded in each product page. Or create your own entry points using our powerful SDK.
Customize for Your Brand
Style the SmartChat™ widget to your brand specifications with configurable colors, fonts, buttons, and flows. Or, create your own customized widget using our SDK and toolkit.
Deploy Across Channels
Meet your customers where they are by deploying your concierge beyond your website, on channels such as SMS, Messenger, WhatsApp, and more. UX is optimized for each channel.
Unified Customer Identity
Power the concierge experience across channels using the same identity and intelligence. We use your e-comm platform’s customer identity across all your data sources and engagement channels.